HSBC Bank Complaint

HSBC Bank Complaint

ADVERTISEMENT

HSBC Vietnam useless customer service - HSBC Premier Vietnam


Expats or Locals please dont open accounts with HSBC in Vietnam.
The customer service is woeful. My HSBC debit card has been used fraudulently online, it is clearly obvious this was not me as the purchases were made in the Philippines/on Philippine websites.
I have even contacted the merchants myself and raised the issue and they have started a refund process. HSBC Vietnam does nothing, they do not refund the money and they constantly say that they will call back with updates - but never do.
I have missed flights and multiple meetings owing to this issue.
Additionally when I transfer funds INTO HSBC Vietnam I have to call them every time and request that the funds are allocated to my account. No other bank is so archaic slow and frankly rude to its customers.

Please avoid HSBC in Vietnam, it is a hopeless bank with no interest in serving customers with rude staff and dated slow old process.

This is unique to HSBC in Vietnam, I have experience with many banks in Vietnam both local and international - all miles and miles better than HSBC.

Hopeless bank, poor service, rude staff, AVOID


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to HSBC Bank
SUBMIT a ticket
for HSBC Bank
WATCH videos
for HSBC Bank
More HSBC Bank Reviews and Complaints MORE reviews and complaints
for HSBC Bank

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More HSBC Bank reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team